By Suzanna Brugler, Deputy, NAVSUP GLS Office of Corporate Communications
SAN DIEGO (NNS) — Naval Supply Systems Command Global Logistics Support (NAVSUP GLS) Household Goods (HHG) announced that Navy permanent change of station (PCS) letters of instruction (LOIs) will be issued during the “peak of the peak” moving season July 5.
Peak moving season runs from the beginning of May until Aug. 15. “Peak of the peak” moving season lands during late June to early July.
“Budget challenges and PCS funding shortfalls have resulted in significantly compressed orders lead time. Our senior leadership fully understands the impact that this compressed lead time has had on our Sailors and their families as the uncertainty associated with waiting for official orders impacts all aspects of an impending move,” said Paul Brown, director of NAVSUP GLS warfighter family support.
In an effort to mitigate the impact of short notice release of orders, the Navy is expanding the issuance of LOIs in order to enable greater flexibility and to provide greater certainty to an already stressful situation associated with a PCS move.
Currently, Sailors receiving orders to an Overseas or Remote Continental U.S. (CONUS) location are issued LOIs to complete the required overseas screening for the member and their family, to initiate the passport application process, and start any required security clearance investigations. These LOIs are released via message traffic.
Starting in July 2017, Naval Personnel Command (NPC) will begin issuing separate LOIs for most PCS orders not covered by the existing LOIs associated with overseas and remote CONUS assignment.
Sailors will be able to complete operational sea duty screening, update security clearances, take permissive temporary duty (TDY) for residence hunting, begin the entitlement counseling and application processes for the movement of HHG and make reservations for travel with the LOI.
There are some limitations to what can be accomplished with an LOI. An LOI cannot be used to obligate or expend government funds. For example, an LOI cannot be used to receive advance military or travel pay, to charge airline tickets, to secure a pickup date to ship HHG or personally owned vehicles (POV), to place HHG or POVs in storage or to authorize the reimbursement for a personally procured move (PPM).
Upon receipt of the LOI, service members should access the Defense Personal Property System (DPS) and use “NAVYLOI” as the PCS order number when inputting their HHG requirements into the system. The LOI and supporting documents such as a signed DD 1299 (application for shipment and/or storage of personal property) and DD 1797 (personal property counseling checklist) must be digitally scanned and uploaded into DPS.
The LOI shall not be used for actual movement of personnel, dependents, HHG or POVs. It is incumbent on commands to establish successful message traffic receipt and delivery to ensure receipt of LOIs for incoming members.
Depending on the funding environment and the lead time of PCS orders, this may not occur until shortly before the planned move. It is important to note that a moving company cannot be assigned, nor a pickup date guaranteed, until official PCS orders have been released by NPC.
Early application submission of Service members’ HHG requirements into DPS will provide better communication and planning information to industry in order to best serve Navy personnel.
Service members may email questions to firstname.lastname@example.org or call 1-855-HHG-MOVE (444-6683) for assistance. NAVSUP GLS will collaborate with other services to support Navy members who utilize non-Navy Personal Property offices.
Service members are encouraged to visit https://www.navsup.navy.mil/household/ for the schedule of HHG entitlement webinars and other valuable information. This website or the local personal property office will provide families with detailed instructions on completing the online household goods move application in DPS, accessible through www.move.mil.
Commands are requested to proactively encourage members to begin the HHG move application process as early as possible. Additionally, upon receipt of a LOI, service members may request permissive TDY for residence hunting in accordance with MILPERSMAN 1320-210.
The following orders will not receive LOIs: temporary limited duty (TLD), home port changes, pre-commission units, Expeditionary Combat Readiness Center (ECRC), Afghanistan-Pakistan (AFPAK) Hands, pregnancies, accessions, retirements and separations.
Members who move their HHG or POV without funded PCS orders in hand will not be reimbursed for expenses incurred prior to receipt of orders.
As a recap, to get started creating your application in DPS without orders, follow the below guidelines:
– Access DPS online by going to www.move.mil;
– Select “Yes” when asked if you have hard copy orders;
– Use “NAVYLOI” for the Order Number;
– Use the current date as the Order Date;
– Upload LOI into DPS as the Orders;
– Upload signed DD Form 1299;
– Upload signed DD Form 1797;
– Submit application in DPS.
Service members may contact the DPS System Response Center, or help desk, over the phone at 800-462-2176, 24 hours a day, seven days a week for DPS web site related issues. For all others concerns, service members should email questions to email@example.com or call 1-855-HHG-MOVE (444-6683) for assistance.
NAVSUP GLS provides global logistics for a global Navy. The organization is made up of approximately 6,300 military and civilian logistics professionals operating from 105 locations worldwide, providing an extensive array of integrated global logistics and contracting services to Navy, Marine Corps, joint operational units and allied forces across all warfare enterprises.
From Chief of Naval Personnel Public Affairs
WASHINGTON (NNS) — The Navy announced Friday in NAVADMIN 159/17 that beginning July 5, most Sailors will receive a Letter of Intent (LOI) that will help them coordinate a Permanent Change of Station (PCS) household good shipment much earlier, as well as complete other necessary screenings.
These mitigation efforts and innovative process changes will now allow most Sailors to complete operational (sea duty) screenings, update security clearances, take permissive Temporary Duty (TDY) to find a residence, and begin the entitlement counseling and application processes for the movement of Household Goods (HHG) before receiving funded orders.
“We understand the impact that compressed PCS lead times have had on Sailors and their families preparing to move,” said Chief of Naval Personnel Vice Adm. Robert Burke. “That is why we have been working hard to develop and implement solutions within our control that minimize the impact to our Sailors. Our focus and priority remains on manning the Fleet, and taking care of Sailors and their families.”
Previously, only Sailors receiving orders to an overseas duty location were issued LOIs to start the process of completing overseas and medical screenings, dependent entry approval, passport applications and security clearance requests. Now, most Sailors will receive an LOI.
“While we are working hard to ultimately provide Sailors six months of orders lead time, these are tangible changes that will help Sailors prepare for their upcoming move several months in advance,” said Burke. “We believe these changes will enable greater flexibility and help alleviate some of the challenges of the already stressful situation associated with a PCS move.”
Upon receipt of an LOI, Sailors should access the Defense Personal Property System (DPS), accessible through http://www.move.mil. If not in receipt of funded PCS orders, “NAVYLOI” should be entered as the PCS order number to begin the process of shipping their HHG. When funding is received and PCS orders are issued, NPC will provide the HHG offices with a copy of the Sailor’s PCS orders for upload into DPS and send the moving request to industry. Additionally, Personnel Support Detachments can make reservations for travel with the LOI.
However, because an LOI does not contain a line of accounting, it cannot be used to issue tickets, receive advanced military and/or travel pay, ship HHGs and Privately Owned Vehicles (POV) or place them in storage, or used to reimburse for a personally procured move.
While most Sailors will receive an LOI for their PCS orders, the following types of orders are not eligible to receive one: Temporary Limited Duty (TLD), Home Port Changes, Pre Commission units, Expeditionary Combat Readiness Center (ECRC), Afghanistan-Pakistan (AFPAK) Hands, pregnancies, accessions, retirements and separations. These types of orders have defined release timelines well in advance, making an LOI unnecessary.
Service members are encouraged to visit https://www.navsup.navy.mil/household/ for the schedule of Household Goods Entitlement Webinars and other valuable information. This website or the local Personal Property Office will provide families with detailed instructions on completing the online household goods move application. Commands are requested to proactively encourage members to begin the HHG move application process as early as possible.
Commander Navy Installations Command (CNIC) provides the following reminders to facilitate other aspects of PCS move planning:
Those Sailors applying for Navy family housing can be placed on the housing waitlist according to the date of detachment from the Sailor’s prior permanent duty station based on their PCS orders, provided that a housing application is submitted within 30 days of the reporting date. Advance applications will be accepted. However, placement on the list will not occur until the Sailor reports to the gaining Command. This ensures Navy family housing waitlists are independent of orders receipt date.
Housing also provides a tool that allows Sailors and their families to engage with Housing Service Center staff at one or more Navy installations worldwide earlier in the PCS process. The Housing Early Assistance Tool (HEAT) can be accessed at http://www.cnic.navy.mil/HEAT, even before PCS orders are issued. No CAC is required to access the website.
Additionally, MilitaryChildCare.com provides a single online gateway for families to access military-operated or military-subsidized child care options worldwide across all Services. Due to the standardized request process and waitlist management tools, the DoD site offers a more streamlined approach for finding and requesting care and providing Anticipated Placement Time (APT) estimates. This allows families to submit requests for care at programs with an APT that most closely fulfills their needs. Since APT estimates may change, families are advised to review all their options on a regular basis and submit requests for all DoD child care operations that may meet their requirements.
For more information on PCS orders lead times and LOI issuance, read NAVADMIN 159/17.
Sailors can also contact the Navy Personnel Customer Service Center at: (866) U-Ask-NPC (827-5672), or via email at: UASKNPC@NAVY.MIL.
Here are the slides for a lecture on “Outside the Box Opportunities” that I gave at the 2017 Transition to Practice Symposium at NMCSD for all the graduating residents and fellows:
Topics covered include:
- Moving after your are selected for promotion
- How to PCS away from a command you want to leave before your rotation date
- Naval Hospital 29 Palms
- Naval Postgraduate School Distance Learning MBA program
- CMO and OIC positions
- Job announcements on this blog
Here is a video podcast:
From Chief of Naval Personnel Public Affairs
WASHINGTON (NNS) — Following passage of the 2017 Consolidated Appropriations Act, the Navy announced today that Sailors should continue to expect to receive permanent change of station (PCS) orders with approximately two months or less lead time through the end of the fiscal year.
While the Navy will make every effort to ensure PCS orders are released as expeditiously as possible, the service does not have sufficient funds to allow for longer PCS orders lead times.
“We recognize the impact this has on Sailors and their families preparing to move, and we’re working hard to remedy this situation,” said Chief of Naval Personnel, Vice Adm. Robert Burke. “Leadership is engaged at all levels to develop and implement solutions to minimize the impact to our Sailors. Our focus and priority remains on manning the Fleet, and taking care of Sailors and their families.”
Currently, the Navy is using a prioritization strategy, as it has previously done, to help minimize the impact on Fleet readiness, career timing, and families. Emphasis will remain on global support assignment rotations, career milestone billets, critical readiness fills, minimizing gaps at sea for deployed units and those working up to deploy, and keeping the training pipelines moving. Those Sailors who are going to operational units about to deploy, numbered fleet staffs, overseas billets, individual augmentees or must-moves (safety, early return of dependents, humanitarian) will be issued their orders first.
Additionally, Navy Personnel Command will continue to issue letters of intent for overseas moves. That way, while orders may not be in hand, individuals can start the process of doing overseas and medical screenings, dependent entry approval, passport applications and security clearance requests.
We encourage all Sailors who have not yet received PCS orders to contact their detailers with questions and concerns with the understanding that there may be a delay as we work through budgetary issues.
Those with questions regarding their Household Goods moves should contact firstname.lastname@example.org. Additionally, Sailors and family members are advised to go to http://www.navsup.navy.mil/household to review various “how-to” guides for using the Defense Personal Property System. The website also includes a schedule of webinars where those planning moves can interact directly with HHG staff.
By Suzanna Brugler, Naval Supply Systems Command Global Logistics Support, Office of Corporate Communications
SAN DIEGO (NNS) — In a message released March 24, Naval Supply Systems Command Global Logistics Support (NAVSUP GLS) advised Sailors and family members that peak season for household goods (HHG) moves will run from May 15 to August 31 this year.
During this time, almost 55 percent of all Department of Defense household goods moves for the year will be executed. Sailors expecting to move during this time should prepare as early as possible.
This year is especially critical due to the continuing resolution (CR) for fiscal year 2017, which results in permanent change of station (PCS) orders being issued later than normal.
“Early initiative and flexibility are key for a successful household goods move during the summer peak season,” said Deborah McGlennon, NAVSUP GLS Household Goods program manager. “The sooner you submit your application, orders and all the required signed documents, the more control you will have over your move.”
To alleviate some stress, the Navy HHG office recommends that Sailors start their move application process in advance of receiving their PCS orders. While Sailors can start the application online as soon as possible, they cannot ‘submit’ the application forward until they have received official PCS orders. Ideally, Sailors will have the online application almost complete and be ready to review and submit immediately upon receiving PCS orders.
To start the process, Sailors and family members are advised to go to http://www.navsup.navy.mil/household to review various “how-to” guides for using the Defense Personal Property System (DPS) and basic entitlement information.
Sailors should then go to the http://www.move.mil, obtain a login and password for DPS, and start their application.
Once an application has been created, signed, and the required documents have been uploaded into DPS – documents including official military PCS orders, signed forms DD 1299 and DD 1797, and any other required specialized documents, such as power of attorney – the move application can then be submitted.
After an application has been submitted, Sailors should check the status of their application frequently to ensure a moving company, pack-out date, and pick-up date are assigned. Sailors should expect to receive an automated email when their HHG shipment has been assigned to a moving company. The assigned moving company is required to initiate contact to arrange a pre-move survey.
“It is important that our Sailors contact their local personal property or HHG counseling office if they have not received notification two weeks prior to their requested first pack date,” said McGlennon.
The average lead time for Navy personal property offices to process move applications during peak season increases to four weeks from the average two weeks outside of peak season. Therefore, Sailors may be asked to be flexible and adjust their requested pick-up date or conduct a personally procured move (PPM) if a moving company is not available.
Sailors may also designate a releasing agent, such as a spouse or family member, if they are not available at the time of the move. Releasing agents act on the service member’s behalf, should be available for both the pack-out and pick-up appointments, and will be required to sign the required moving documents.
Sailors do not need legal assistance to designate a releasing agent. A note signed by the moving service member stating the name, phone number and email of the releasing agent is sufficient for designation.
Sailors are also advised they should not submit notice to vacate their residence prior to discussing moving dates with their local HHG office and, if possible, prior to their shipment being accepted by a moving company.
“It is important our Sailors avoid terminating their rental and lease agreements until a firm pack-out and pick-up date have been agreed upon and confirmed with the assigned moving company,” said McGlennon.
To assist with the moving process, the Navy HHG program is offering webinars to provide information on basic PCS entitlements. The scheduled topics and time of the webinars are as follows (all times are given in PDT):
– First time movers – basic terminology, what can be shipped, responsibilities, etc.: April 11 at 7 a.m. and 6 p.m.; May 9 at 7 a.m., 2 p.m. and 6 p.m.; and June 13 at 7 a.m. and 2 p.m.
– Retiree moving information – final move preparation, storage: April 18 at 7 a.m. and 6 p.m.; May 16 at 7 a.m., 2 p.m. and 6 p.m.; and June 20 at 7 a.m. and 2 p.m.
– Overseas information restrictions – for overseas locations, storage: April 19 at 7 a.m. and 6 p.m.; May 17 at 7 a.m., 2 p.m. and 6 p.m.; and June 21 at 7 a.m. and 2 p.m.
– Personnel separating from the Navy – information on final move entitlements: April 25 at 7 a.m. and 6 p.m.; May 23 at 7 a.m., 2 p.m. and 6 p.m.; and June 27 at 7 a.m. and 2 p.m.
– Personally procured moves (PPM) – how to conduct a PPM, weight tickets, advance of funds, etc.: April 27 at 7 a.m. and 6 p.m.; May 25 at 7 a.m., 2 p.m. and 6 p.m.; and June 29 at 7 a.m. and 2 p.m.
There are two steps to attend a webinar, as follows:
1) To hear the webinar, dial into the conference line at 866-914-8369, participant code 6183853#
2) To see the presentation, use the following directions depending on what device is being used:
– For a cell phone or tablet, download the GoToMeeting application. Once GoToMeeting is installed on the device, find the session with the identification number 166349037.
– For a computer, go to: www.gotomeeting.com/meeting/join-meeting and enter session identification number 166349037. If using a government computer on the NMCI network, the recommended web browsers are Chrome or Firefox.
Sailors may submit questions via email to email@example.com or call 1-855-HHG-MOVE (1-855-444-6683).
Navy Household Goods is on Facebook at www.facebook.com/navyhhg/; YouTube at www.youtube.com/navyhhg/; Twitter at www.twitter.com/navyhhg/; and Pinterest at www.pinterest.com/navyhhg/.
NAVSUP GLS provides global logistics for a global Navy. The organization is made up of approximately 6,300 military and civilian logistics professionals operating from 105 locations worldwide providing an extensive array of integrated global logistics and contracting services to Navy, Marine Corps, joint operational units and allied forces across all warfare enterprises.
From Naval Supply Systems Command Global Logistics Support Office of Corporate Communications
SAN DIEGO (NNS) — The Navy Household Goods (HHG) global team announced Feb. 8 Sailors should expect a compressed timeline for planning and scheduling military moves through the end of the Continuing Resolution (CR) for fiscal year 2017.
As a result, once Sailors are in receipt of orders from their detailers, they should submit those orders to the HHG website within 72 hours to initiate the HHG shipment process. The website for submitting orders is www.navsup.navy.mil/household.
The consequence of the CR is service members will receive their orders only approximately two months prior to their expected move timeframe. Due to the way resources are phased and allocated under a CR, the Navy currently does not have sufficient funds in its manpower accounts to allow for the normal three to four month lead times for Sailors’ PCS orders.
Besides the time constraints, the impact of the CR will be exasperated by the usual annual peak season challenge of private-sector capacity limitations across the industry; shipping, packing, and transportation.
“We are operating under a compressed timeline due to the current CR, and our personnel working at Navy Household Goods are doing everything in their power to facilitate PCS moves once Sailors provide their official orders online,” said Rear Adm. James McNeal, commander, Naval Supply Systems Command Global Logistics Support.
Navy HHG is providing scheduled, live webinars in an effort to help educate Sailors and their families on the HHG moving process. The schedule for the webinars is available on the www.navsup.navy.mil/household website.
“We are making extra effort to ensure our Sailors and their families are taken care of during the PCS move process; however, I cannot stress how critical it is that the service member follow the guideline to submit their official orders to our website online as soon as possible once in receipt,” said Deborah McGlennon, HHG program manager.
“PCS moves are always a team effort between the Sailor, the family members, and the Navy HHG team, but they begin with that first action — submitting the official orders online,” said McGlennon. “That must be initiated by the Sailor.”