MHS Genesis

MHS GENESIS Patient Portal transitioning to myAuth login Sept. 23

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BLUF – Beginning Sept. 23, the MHS GENESIS Patient Portal will transition from DS Logon to myAuth, the Defense Health Agency’s new secure authentication system, and beneficiaries are encouraged to create a myAuth account in advance to avoid interruptions when accessing health records, messaging providers, requesting prescription renewals and managing appointments. For Navy Medicine, the transition will require patient education and support from military treatment facilities to ensure sailors, Marines and families maintain reliable access to digital healthcare services as DS Logon is phased out across TRICARE platforms.

https://newsroom.tricare.mil/News/TRICARE-News/Article/4604059/mhs-genesis-patient-portal-transitioning-to-myauth-login-sept-23

MHS Genesis Survey

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The Department of Defense has invested heavily in MHS GENESIS, the electronic health record (EHR), to modernize, standardize, and integrate medical care at military treatment facilities globally. Implementing, adopting, and optimizing our EHR solutions is a culturally transformative journey aimed at improving patient safety, providing a higher quality of care, and reducing unnecessary care-delivery costs by enabling clinicians to make decisions based on a more complete view of each patient’s health.

We need your help to guide our future actions via a brief MHS GENESIS Annual Survey, which was mandated by Congress per the National Defense Authorization Act FY2020 and should take 10-15 minutes to fill out. Please ensure your staff is aware of the survey and encourage them to complete it before it closes on 01 November.

FAQs:

How will the survey help strengthen patient care and safety?

The survey will help capture opinions to guide improvements to MHS GENESIS and ensure that the right tools and resources to navigate the system effectively are made available.

When will the survey take place?

The survey launched on 23 September and will close on 01 November.

Who should take the survey?

The DOD would like to hear from all end users, regardless of stakeholder group or role.

How much time will it take?

The survey will consist of approximately 22 questions and should take 10-15 minutes to complete.

How do I access the survey?

The survey link is https://survey.connect.gov/146256?lang=en.

What will happen with the data from the survey?

The data will be analyzed and used to guide improvements to MHS GENESIS. In addition, we expect that the results will be presented to Congress by the end of the calendar year.